Frequently Asked Questions
New Customer Requesting a Plan Review
If you are using the portal for the first time, please follow the steps in the video as demonstrated.
Requesting and Accepting a Fee Quote
If you would like to receive a fee quote prior to receiving the Invoice, please follow the steps in this video as demonstrated.
Adding an Invoice Person to a Request
If you would like to add a billing person to your Plan Review request, please follow the steps in this video as demonstrated.
Existing Customer Submitting a New Request
If you have used the portal in the past and have submitted a transmittal request previously and want to submit a new request then please follow the steps in the video as demonstrated.
Accepting or Declining an Invoice as an Invoice User
If you have been named as the billing person on a transmittal request, please follow the steps in this video as demonstrated.
Approving and Declining Changes to The Plan Review Request
If your transmittal request is modified by ICC Plan Review Services, please follow the steps in video as demonstrated.
Downloading Files from the Portal
To download the reports package, please follow the steps in the video as demonstrated.
Making a Payment Against an Invoice Using Online Payment Method
To make an online payment against an invoice, please follow the steps in the video as demonstrated.
Making a Payment Against an Invoice Using Offline Payment Method
To make an offline payment (Check/Wire transfer) against an invoice, please follow the steps in the video as demonstrated.
Applying for a Re-review
If you would like to apply for a re-review, please follow the step in the video as demonstrated.
